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FAQs

Shipping & Returns

For information on our shipping & returns, please visit our Shipping & Returns page.

  

  

Jewelry Care

For information on caring for your jewelry, please visit our Jewelry Care page.

  

  

Sizing Information for bangles, bracelets and cuffs

For information on the proper size for your bangle, bracelet or cuff, please visit our Sizing Information page.

               

             

Resizing

If your ring is a plain band with no gemstone, Artemis will resize your ring for you at no additional cost within 60 days of receiving your order.  Kindly fill out and submit our Resizing Form and Artemis will send you a return label.  If your ring includes a gemstone/gemstones, resizing is not available.

Aren’t sure of your ring size? Visit our Ring Sizing information page.  Alternatively, Artemis sells ring sizers so you can measure for your proper fit – order here:  Ring Sizer

If you need any adjusting after the 60 day policy, we are happy to resize it for you for an additional fee of $35. Simply reach out to us and we'll get the process started!

**Once a ring has been resized or exchanged for a different size, it is no longer eligible for return or exchange.

        

      

Warranty & Repairs 

Artemis Metalworks Offers a limited lifetime warranty for our jewelry.  Artemis also covers any manufacturing defect. Please fill out and submit our Return Form and be sure to check the Warranty and Repairs box. Artemis will review and contact you with next steps.  If the ring has been resized or worked on by another jeweler, or has unusual wear, we can no longer cover the ring’s repair. We will do our best to restore all damage from pools, or hot tubs, but please do not wear your jewelry in either as your jewelry will be damaged.

     

     

Privacy Policy

Artemis Metalworks will not sell, share or trade any information you supply to us with a third party. Any information Artemis collects is used to provide you with a better shopping experience and to notify you via email of promotions and upcoming sales. If you would prefer not to receive these emails, you may opt out by changing your email notifications status.